Continuous Quality Improvement

This project is committed to the principles of continuous quality improvement (CQI) and supports efforts at both the state and community-level to improve the effectiveness of the support and services provided to families with young children.

These principles include:

A focus on improving services from the participant’s perspective,

Recognition that front-line staff are process experts,

Meaningful engagement at all levels is required for success,

All processes can be improved, even if they are not “broken,”

Continual learning is key to improving practice and service delivery, and,

The goal of CQI is improvement, not blame.

CQI efforts are led by the Florida ECCS Impact State Improvement Team, which includes representatives from each of the local place-based communities, model developers, partner organizations, and content experts.